Expression Tees FAQ: Shipping, Sizing, Returns & Custom Shirts
Independent shop in Phoenixville, Pennsylvania since 2015
Real answers before and after you order
Expression Tees creates original graphic apparel and custom group shirts from our shop in Phoenixville. Whether you are choosing a size, checking an order, planning shirts for a school or business, or solving a delivery problem, these answers will point you in the right direction.
Shirt sizing, materials, and care
Start here if you are deciding which shirt, size, or style is right for you.
How do Expression Tees shirts fit?
Fit varies by garment and style. Before ordering, check the Expression Tees shirt size charts and compare the measurements with a shirt you already own and like. If you are between sizes or unsure about a particular item, contact the Expression Tees team before ordering.
What materials are your shirts and sweatshirts made from?
Materials vary by product, color, and garment style. The product page lists the fabric information for the item you are viewing. If you need a particular fabric or feel, send us the product name or link and we will help you choose.
Are Expression Tees items printed to order?
Yes. Online orders are printed after you place them, then checked and packed by our team in Phoenixville, Pennsylvania. Printing to order lets us offer a broad range of original designs, colors, and sizes without treating your shirt like anonymous warehouse inventory.
How should I wash my Expression Tees apparel?
Always follow the care label on the garment. For printed apparel, turn the item inside out, wash it in cold water with similar colors, avoid chlorine bleach, and do not iron directly over the printed design. Gentle care helps both the garment and artwork last longer.
Orders, shipping, and tracking
Clear information about what happens after you place an online order.
Do you offer free shipping?
Yes. Expression Tees offers free standard shipping on every U.S. order with no minimum purchase. International shipping rates are calculated separately at checkout.
How quickly will my order ship?
Most standard online orders ship the next business day after they are placed. Because items are printed to order, unusually large orders, address questions, or other order issues may require additional time. We will email tracking information when your package ships.
How long does delivery usually take?
U.S. orders usually arrive about three to four business days after shipment, although carrier delays, weather, and holidays can affect delivery. The tracking link in your shipping email will provide the most current carrier estimate.
Where can I find my order confirmation or tracking number?
We send an order confirmation after checkout and a second email with tracking when the package ships. Check your spam or promotions folder and make sure you are looking at the email address used at checkout. A carrier may need a little time to display its first tracking scan. If you still cannot find the message, contact us with the name and email used for the order.
Can I change or cancel my order?
Contact us immediately if you need to change a size, color, shipping address, or cancel an order. We will make every reasonable effort to help, but changes are not guaranteed after production begins and cannot be made after the package ships.
What should I do if I entered the wrong shipping address?
Contact us as soon as possible with your order number and the correct address. If the package has not shipped, we will try to update it. Once a package is in the carrier's possession, an address change may no longer be possible.
Does Expression Tees ship internationally?
Yes. International shipping is available, and the rate is calculated at checkout based on the destination and package. Any customs duties, import taxes, or local fees charged by the destination country are the customer's responsibility.
Returns, exchanges, and order problems
If something is not right, contact us so a real person can help resolve it.
Can I return or exchange an item?
Contact us within 30 days of delivery. Eligible items must be unworn, unwashed, and undamaged. Please contact us before mailing anything back so we can confirm the return or exchange instructions. Read the complete Expression Tees shipping and returns policy for current details.
What if my item is damaged, defective, or incorrect?
Email us with your order number, a short explanation, and a clear photo showing the problem. If we made an error or the item arrived damaged, we will make it right at no cost to you.
What should I do if my package is late or missing?
Check the carrier tracking first for the latest scan and delivery estimate. If the expected delivery date has passed or tracking has stopped updating, contact Expression Tees about your order with the order number and tracking information so we can investigate the next step.
Custom shirts and local group orders
Expression Tees helps schools, teams, businesses, nonprofits, clubs, and event organizers create shirts people will actually want to wear.
Does Expression Tees make custom shirts for groups?
Yes. We create custom shirts and apparel for schools, sports teams, businesses, nonprofits, clubs, family events, fundraisers, and community organizations. Our Phoenixville team can help with the garment choice, artwork, quantities, and deadline.
What is the minimum order for custom shirts?
The minimum custom group order is 12 pieces per design. This service is built for coordinated group orders rather than one-off personalized items. Visit our custom T-shirt printing in Phoenixville page for current options and quote information.
How much do custom group shirts cost?
Custom shirts start at $12 each. Final pricing depends on the garment, quantity, artwork, sizes, and project details. Tell us what you need and we will provide a clear quote before the order moves forward.
Can you help if I do not have finished artwork?
Yes. Free design help is available for custom group orders. You can bring us a finished design, a rough sketch, an existing logo, or simply explain the idea. We will help turn it into workable artwork and provide a proof for approval before production.
How quickly can a custom group order be ready?
Some qualifying custom orders can be ready in as little as three days. Timing depends on the quantity, garment availability, artwork approval, and requested deadline. Contact us early when your event has a firm date. Free local delivery is available for qualifying Phoenixville-area group orders.
Where is Expression Tees located, and how long have you been in business?
Expression Tees is an independent apparel shop located at 155 Ford Road in Phoenixville, Pennsylvania. We have been creating original designs and serving customers since 2015. Call 610-227-0333, email info@expressiontees.com, or use our Expression Tees contact form if you need help.
Still have a question?
Tell us what you are trying to order or what went wrong. You will hear from the Expression Tees team in Phoenixville, not a faceless support queue.