FAQ - Expression Tees Frequently Asked Questions

FAQ - Expression Tees Frequently Asked Questions

FAQ - Expression Tees' Frequently Asked Questions

You've got questions, we've got answers

What material is this and how does it fit?

See garment materials on our size chart page

We offer our designs on a wide range of clothing, from t-shirts to hoodies, tank tops and even onesie/toddler sizes. We at Expression Tees want to make sure you are getting exactly what you need, in the style of clothing you love most and enjoy wearing.

All of our clothing is printed and designed in the USA (Come visit us whenever you are in Pennsylvania!)

Can I make a change to my order

Yes of course! Whether it is a size/color change, address change, or to cancel your order, we will be happy to help with whatever you need. Just email us at info@expressiontees.com with your order number, and what you need to adjust.

Since we ship most orders the very next business day, it is important you notify us as soon as you know you want to make a change. Once your order ships, we can not make any changes. We make every attempt to answer your message quickly, so if it has not shipped we should be able to change whatever you need.

How do I return or exchange an item

We want you to be 100% satisfied with your purchase from us. If for any reason you are unhappy with your purchase, we encourage you to email us before, and we will be happy to resolve any issues beforehand.

Check out our full Return Policy instructions here

My shirt is wrong or defective

We value quality and customer service. We are all humans here, so sometimes, well, we may mess up! Expression Tees is always able to correct a mistake of ours, whether you received the incorrect item, it arrived damaged, or whatever the problem may be.

Please contact us at info@expressiontees.com, and we will make it right. We ask you to include your order number, name or some other identifying information so we can locate your order. Also, if you can send a picture of the damage/wrong item, that will also save us a step.

I am so sorry if we got somethng wrong with your order, and thanks so much for giving us an opportunity to correct this for you.

I did not receive an email confirmation or shipping confirmation

You should be getting an email confirmation from us within a few minutes of your order being finalized. We also send out a shipping confirmation with tracking info as soon as your order ships (usually the next business day).

Sometimes, a message may get flagged as spam by your email provider, so check there first.

In the event you did not recieve either message, please email us at info@expressiontees.com. It is possible you entered the wrong email address when placing your order, and we can look into that for you with just your order number (or your First and Last name if you don't know your order number).

Either way, we will make sure to get you all the info you need.

I have an amazing idea for a shirt!

Let's talk! As a small business, we can't think of it all over here at Expression Tees. If you have a great idea for a shirt, and just can't find it anywhere else, let us know while you get PAID! You can send us an email at info@expressiontees.com, and give us as much details as possible. If we can do it, not only will we pay you $5 (in cash or store credit, whichever you prefer), once it begins to sell, we will send you your idea on a shirt FOR FREE!

We also offer customized clothing if you want it to be one-of-a-kind and personalized just for you

Shipping

If you see an item for sale on our site, then it is in stock and ready to ship! Most orders ship the same day or next business day. We use USPS for all shipments, and most orders arrive within 3-4 business days after they ship.

We will email you an order confirmation as soon as your order is placed, and we keep you up-to-date every step of the way, emailing you tracking info once your order ships, as well as status updates on delivery.

Need something expedited? We can look into day-definite deliveries with UPS. However, since we are a small business, our rates may be higher for overnight deliveries. We are always happy to work with customers to get you whatever you need, when you need it.

Just email us what you need, along with your shipping address, at info@expressiontees.com so we can get you a quote.

For international orders, Expression Tees is not responsible for any import/customs/duty fees imposed by your local government. We are unable to determine what these fees might be (if any), and we make every attempt to minimize these as much as possible for our customers.

Washing instructions / How to care for your new shirt

Here's what we recommend:

With the right care, your Expression Tees shirt should give you years of enjoyment.

Machine wash cold, inside out, with like colors. Only non-chlorine bleach. Tumble dry medium. Do not iron. Do not dry clean.

Printed and designed in the U.S.A. using top quality garments for comfort and style. We use state of the art equipment to ensure vibrant colors and lasting durability on every piece of clothing apparel we sell.